Troop Cookie Managers are responsible for depositing all Cookie Program funds into their troop checking account. Deposits should be made promptly and frequently.
How Does the Troop Pay for the Cookies?
Girl Scouts will be collecting money as they sell cookies. The amount of cash troops will be receiving throughout the sale will be substantial. Council proceeds will be collected from troops via ACH (Automatic Clearing House) debit. An ACH debit is an electronic funds transfer. Troops are responsible for making sure there are sufficient funds to cover the ACH debits. The council has scheduled two ACH debit times and will repeat a debit that fails for any reason.
When do ACH Debits happen?
- Midway through the sale, the first ACH debit for 50 percent of the “TOTAL AMOUNT DUE COUNCIL” listed in the online system on a specific date.
- The “FINAL BALANCE/PAYMENT DUE” to council will begin the first day of the End-of-Program Audit process.
See Troop Action Calendar for dates.
Important Note: Troops should set up a regular weekly payment schedule to ensure the proper amount of funds are in the troop checking account when debits occur.
What happens if my troop is unable to make the first ACH debit or my ACH debit bounces?
Troops that are unable to meet the deadline for their first ACH debit or their troop ACH debit is returned for any reason will not be able to pickup additional cookies from the cupboard, only exchanges.
What do troops do when a check deposited into the troop's checking account bounces?
This is what the bank may refer to as a chargeback or returned check due to insufficient funds, stop payment, closed account, etc. During the Product Program season, watch your troop bank statements. The council will reimburse the troop for the amount of the check if the troop follows instructions on the Bad Check Recovery Procedures Form. Do not accept any payments to cover a returned check from the check writer after receiving the chargeback notice from the bank. Please contact the Finance Department with questions at (888) 686-6468.
